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Read online The Gentle Art of Verbal Self Defense at Work.pdf PDF, EPUB, MOBI, TXT, DOC The Gentle Art of Verbal Self Defense at Work For some employees verbal abuse can be the everyday language of doing business Defending yourself from these verbal abusers calmly professionally and successfully can be crucial to your on the job success .

Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations Powerful yet unthreatening her proven strategies will help you recognize and defend yourself from verbal abuse everything from casual obscenities and racist or sexist language to sarcasm cutting jokes and subtle put downs .

Richly illustrated with fully dramatizes scenarios and real world examples Dr Elgin s communication techniques will help you instantly take control of any verbal confrontation You ll also learn how to avoid malpractice of the mouth and sexual harassment communicate sensitively and clearly with non native English speakers and project a strong straightforward and trustworthy image .

You ll find tips for handling sensitive issues via email and voice mail advice on meeting the communication challenges that face home based and virtual businesses and plenty of workouts placed throughout the book to give you valuable opportunities to practice your new skills .

i The Gentle Art of Verbal Self Defense at Work i is your roadmap through the potentially career threatening minefields of workplace communication by Suzette Haden Elgin

Books descriptionDetails
The Gentle Art of Verbal Self Defense at Work
Title:The Gentle Art of Verbal Self Defense at Work
Format Type:eBook PDF / e-Pub
Rating:
Author:
Published:
ISBN:0735200890
ISBN 13:
Number of Pages:368
Category:Non fiction, Self help, Business, Psychology, Communication
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Twelve Fair Kingdoms, The Gentle Art of Verbal Self Defense at Work, Native Tongue (Native Tongue, #1), The Gentle Art of Verbal Self-Defense, The Ozark Trilogy (Ozark Trilogy, #1-3), Earthsong (Native Tongue, #3), How to Disagree Without Being Disagreeable, The Judas Rose (Native Tongue #2), The Grand Jubilee, And Then There'll Be Fireworks (Ozark Trilogy, #3)
When Ozark is endangered br by Darkness and Night br Then a girl named Responsible br must make Magic bright, p In i Earthsong i the trilogy s long awaited finale the Aliens have abandoned Earth taking their technologies with them and plunging the planet into economic and ecological disaster Devastated the women decide to take their failed L adan project back underground desperately seeking guidance from their long dead foremothers The women discover an ingenious solution to the problem of human violence and seek to spread their knowledge but has their final solution come too late p, b L b earn how to detect the subtle put downs insults and other verbal blows that almost everyone uses parents and children husbands and wives teachers and students and friends and lovers br br Most of us are under verbal attack everyday and often don t even realize it In i The Gentle Art of Verbal Self Defense i you ll learn the skills you need to respond to all types of verbal attack Specific strategies fro your defense include br br b b Twelve rules of clear effective interaction br b b Recognition of five verbal modes the Placator Blamer Distractor Computer and Leveler br b b Tone of voice make yours bolder and more assertive br b b Alternative scripts better approaches to common confrontation br b b Body language how it supports what you say br b b i and i in special chapters directed to both men and women the author explains how women have long been the verbal victims of men and what both sexes can do to break this destructive pattern br br With numerous examples of verbal confrontations and a journal to help you keep track of your progress i The Gentle Art of Verbal Self Defense i will give you the perception you need to deal confidently in any interaction i i, For some employees verbal abuse can be the everyday language of doing business Defending yourself from these verbal abusers calmly professionally and successfully can be crucial to your on the job success br br Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations Powerful yet unthreatening her proven strategies will help you recognize and defend yourself from verbal abuse everything from casual obscenities and racist or sexist language to sarcasm cutting jokes and subtle put downs br br Richly illustrated with fully dramatizes scenarios and real world examples Dr Elgin s communication techniques will help you instantly take control of any verbal confrontation You ll also learn how to avoid malpractice of the mouth and sexual harassment communicate sensitively and clearly with non native English speakers and project a strong straightforward and trustworthy image br br You ll find tips for handling sensitive issues via email and voice mail advice on meeting the communication challenges that face home based and virtual businesses and plenty of workouts placed throughout the book to give you valuable opportunities to practice your new skills br br i The Gentle Art of Verbal Self Defense at Work i is your roadmap through the potentially career threatening minefields of workplace communication